Shipping and Return Policies
Damaged Items: Leyland Blue is not responsible for any items that are damaged or broken during the shipping process; as a result, we are unable to give refunds or offer exchanges for any items that arrive broken or are lost. We thoroughly inspect all items before shipping to ensure you are receiving only the highest quality products. If any item arrives damaged or is lost in the mail, we ask that you please file a claim with the shipping carrier. You will need to keep all packing materials, including the box, in order to file the claim with the carrier. Feel free to contact us and we would be happy to help guide you through this process. Unfortunately, Leyland Blue is unable to cover return shipping at this time.
Shipping Time: It takes Leyland Blue 1-3 business days to process any order and deliver it to the carrier. The vast majority of our items are shipped through USPS Priority Mail, this comes with an additional 1-3 business days for delivery. As a result, please expect a total shipping and handling time of 2-7 business days.
In-Store Pickup: We offer in-store pickup for local customers free of charge. When checking out, please select “Local Pickup." Leyland Blue will prepare your order within 2-4 days of purchase for pickup. Please wait until you receive notification that your order if ready before heading to the store. Items must be picked up within 10 days of the date marked "Ready for Pickup."
Some items offered are too large to ship. For these items, in-store pickup is the only option. Please do not select “shipping” at checkout for these items. This will either result in the checkout process being unable to be completed, or a resulting shipping total of $999. Please return to your cart and select the “Pickup” option to avoid this.
Returns: All furnishings, including but not limited to lighting, tables, sofas, chairs, rugs and mirrors are final sale. All other items are accepted within 7 days of receiving/purchasing the item. After 7 days, you may exchange only. At the time of return/exchange, the customer must show a receipt or have an order number. All returned items must include tags and be free from perfume, unworn, and unwashed. Leyland Blue has the right to decline the return upon inspection. Unfortunately, Leyland Blue is unable to cover return shipping at this time for any undamaged returns. If the customer wishes to exchange or is past the 7 day mark from purchase date, and the item is out of stock, Leyland Blue will give the customer the option to wait for new shipment or receive a store credit.
To return a product(s), please use the address below with "Attention: Returns" and your reason for returning. (We do not cover return cost at this time)
Leyland Blue LLC
305 Trilith Pkwy
Fayetteville, Ga 30214
For questions and concerns, please contact us by emailing firstname.lastname@example.org
Damaged Product: Damage claims are to be filed with the delivery carrier. Leyland Blue is not responsible for any damages that occur during shipping under any circumstances.
*** Many products are handmade and will have imperfections and color variations. This is a natural result of the hand making process and is not an acceptable reason for return and should be considered when purchasing.