305 Trilith Pkwy Ste 360, Fayetteville GA | M: CLOSED T-TH: 11-7 F-SA: 11-8 SU: 1-6

Job Opportunities

Position: Retail Associate 

Location: Town at Trilith

Hours: 15-20 weekly

Reports To: Store Manager/Owner



POSITION SUMMARY: 

The Retail Associate is responsible for assisting the Owner/Store Manager with the day-to-today operational management of the store, including but not limited to staff supervision; team building; customer service; merchandise pricing; financial oversight and cash handling; and visual merchandising/product staging. This position will also be responsible for maintaining a clean, well-organized store that is always appealing to customers. When the Owner and/or Store Manager is away from the store, the Retail Associate will be expected to fill the role.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

- Serve as acting Store Manager when assigned or as needed.

- Assist in the development and implementation of written procedures for store operations, including opening, and closing the store, security, handling of cash, and other relevant procedures as needed.

- Operate the POS system to complete customer transactions; ensure the accuracy of the cash drawer; and reconcile credit card payments daily (PCI DSS compliance).

- Manage customer conflicts, pricing issues, etc. with professionalism and genuine care.

- Provide inspirational leadership to staff.

-Provide exceptional customer service to customers in store and over the phone.

- Create and ensure the quality and organization of every staged product grouping.

- All employees are responsible for observing safety and security procedures as applicable and reporting potentially unsafe conditions to the Store Manager. 

QUALIFICATIONS:

- High School Graduate/GED

- Ability to speak effectively in both large group and interpersonal settings.

- Basic computer skills. 

- At least two years of experience providing customer service in a retail setting, including at least one year training and supervising the work of staff preferred.

- Exceptional people skills. 

- Eye for home decorating and knowledge of the current trends.

-Weekend availability is a must.

 

TO APPLY: Please send resume to kaylan@leylandblue.com